Senior Manager, Communications & Content at Flexport · Lumi · Lumi

Responsibilities

Flexport operates at the intersection of global trade, technology, and policy — which means the stories we tell matter. We re looking for a Senior Manager, Communications Content to drive forward how Flexport shows up in the world: in the press, on our blog, across social channels, in customer inboxes, and inside the company.
This is a high-visibility, high-trust role. You ll work directly with our CEO Founder and members of the leadership team to shape Flexport s narrative and ensure we re part of the conversations that matter — from supply chain disruptions and trade policy shifts to AI innovation and the future of logistics. You ll also be the person who makes sure our customers and employees hear from us clearly, consistently, and at the right moments.
This role requires someone who can toggle between crafting a pitch to a Tier 1 reporter, writing a customer email about a service change, coaching an executive before a live interview, and developing a content calendar that ties Flexport s story to the biggest themes in global commerce — all in the same week.
Public Relations Media
Support Flexport s PR strategy end-to-end: proactive media pitching, inbound media management, press releases, and rapid response.
Build and deepen relationships with key reporters and outlets covering logistics, trade, technology, and business.
Develop and execute a thought leadership program that positions Flexport s CEO Founder and other senior leaders as go-to voices on global trade, supply chain innovation, and AI in logistics.
Staff and prep spokespeople for interviews, panels, and media appearances — including media training, message development, and briefing documents.
Monitor the news cycle for opportunities to insert Flexport into breaking stories and larger industry narratives.
Content Strategy
Shape Flexport s content strategy and content development across blog, social media, website, webinars, and other owned channels.
Define and evolve Flexport s narrative — how we talk about ourselves, how we connect our platform and products to the macro stories reshaping global trade, and how we differentiate from legacy freight forwarders.

Senior Manager, Communications & Content

Responsibilities

Benefits

Company

Flexport

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