Principal Software Engineer - Hosting

Required

• Define and drive the technical roadmap for platform reliability, scalability, and performance across hundreds of thousands of sites and billions of monthly requests.
• Architect, build, and evolve the core services underpinning Pantheon’s hosting platform — including edge delivery, container orchestration, database services, and site lifecycle management.
• Partner with product, security, and infrastructure teams to identify root causes and design iterative, high-impact solutions.
• Balance immediate business needs against long-term architectural health, making principled trade-offs that keep the platform sustainable as it scales.
• Provide technical leadership across the engineering organization — setting direction, reviewing designs, and raising the bar for quality, reliability, and operability.
• Mentor and coach engineers at all levels, providing technical guidance and growing engineering talent across the broader organization.
• Contribute to an engineering-wide culture of collaboration, blameless postmortems, and continuous improvement.
• What You Bring to the Table
• 10+ years of software development experience, with significant tenure building platform or infrastructure products
• 5+ years of experience designing and architecting large-scale distributed systems
• Proficiency with container orchestration (Kubernetes), web server technologies (NGINX, PHP, Node.js, or similar), and infrastructure-as-code practices
• Demonstrated ability to own and improve a production platform serving millions of concurrent users or requests