Elicit, analyze, and document business requirements from LendingTree internal stakeholders across Business Enablement, Sales Operations, and Salesforce teams

Conduct stakeholder interviews, workshops, and discovery sessions

Translate business needs into clear functional and technical requirements

Create and maintain Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories and acceptance criteria

Analyze existing sales, enablement, and operational workflows

Identify inefficiencies, bottlenecks, and automation opportunities

Document current state (AS-IS) and future state (TO-BE)

Recommend improvements that enhance productivity, data quality, and reporting

Partner with Salesforce administrators, developers, and architects to define system enhancements, document Salesforce configuration needs, prioritize backlog items, and write detailed Salesforce user stories

Assist with User Acceptance Testing (UAT) and release validation

Work with Sales Operations to define requirements for lead management, opportunity pipeline tracking, forecasting processes, territory management, sales performance reporting

Ensure Salesforce flows support operational processes and analyze sales data to identify operational improvements

Senior Business Analyst

Responsibilities

Qualification

Required

Benefits

Company

Lendingtree

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