Deployment Architect

New York Officefull timeRemote

senior

$140k–$180k

H1B: yes

Hightouch The Deployment Architect at Hightouch owns the full deployment and enablement lifecycle for Mid-Market and Enterprise customers, ensuring seamless integration of Hightouch into existing data infrastructure. This role involves designing scalable deployment frameworks and leading technical discovery and implementation workshops.

Responsibilities

As an Deployment Architect, you will be the force behind successful deployments at Hightouch. Working in close partnership with Technical Account Managers, you will own the full deployment and enablement lifecycle for Hightouch’s Mid-Market and Enterprise customers. You will be primarily responsible for executing the technical aspects of customer onboarding, ensuring seamless integration of Hightouch into customers existing data infrastructure and working alongside the Technical Account Managers who owns the overall customer journey.
Drive the onboarding process for customers, working closely with Technical Account Managers to ensure alignment between technical execution and customer success objectives
Design and optimize deployment frameworks that can scale across different customer segments while accommodating enterprise-specific requirements
Lead technical discovery sessions and implementation workshops, collaborating with customer data engineering teams and business stakeholders
Create and maintain detailed technical documentation for deployments, including integration specifications, data models, and best practices
Develop and execute implementation plans that minimize time-to-value while ensuring robust, sustainable solutions
Partner with Technical Account Managers to identify and resolve technical blockers that could impact customer success
Build relationships with technical stakeholders within customer organizations
Contribute to product development by providing feedback to our engineering team
Standardize and automate implementation processes to increase team efficiency and customer satisfaction

Qualification

Experience working with data warehousesBachelor s degree in Computer ScienceE-Verify StatementHightouch participates in E-VerifyE-Verify Notice (Spanish)

Required

5-10 years of experience in technical implementation, solutions architecture, or similar roles with enterprise software
Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture
Proven track record of successfully managing complex technical implementations while maintaining clear communication with a variety of stakeholders
Experience creating and optimizing implementation processes that can scale across an organization
Excellence in technical project management with ability to manage multiple concurrent implementations
Strong presentation and facilitation skills with ability to command a room of technical and business audiences
Experience working with data warehouses, ETL processes, and marketing technology is a plus
Bachelor s degree in Computer Science, Engineering, or related field (or equivalent experience)
The salary range for this position is $140,000-$180,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
E-Verify Statement
Hightouch participates in E-Verify. After you join the team, we ll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.
E-Verify Notice (Spanish)

Benefits

Equity/RSU

Company

Hightouch

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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Experience working with data warehousesBachelor s degree in Computer ScienceE-Verify StatementHightouch participates in E-VerifyE-Verify Notice (Spanish)

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